Shipping policy
Shipping Policy – Pescado
Thank you for your order.
All Pescado prints are produced in Cape Town, South Africa by Orms Print Room & Framing. Each print is made to order to ensure the highest quality.
Delivery Time (South Africa)
| Product Type | Production Time | + Shipping |
|---|---|---|
| Paper prints | 3 working days | + 3–5 days |
| Canvas | 3–5 working days | + 3–5 days |
| Metal | 5 working days | + 3–5 days |
| Framed | 7–10 working days | + 3–5 days |
Delivery times are estimates and may vary depending on courier operations.
Shipping Fees
Free shipping nationwide.
Courier
Orders are shipped via reliable South African courier services. Tracking details will be provided once your order is dispatched.
Delays
Pescado is not responsible for delays caused by couriers, weather conditions, or public holidays, but we will assist where possible.
Incorrect Address
Please ensure your shipping details are correct. We cannot be held responsible for orders delivered to incorrect addresses provided at checkout.
Damaged or Missing Orders
If your order arrives damaged or does not arrive, please contact us within 5 days of expected delivery. Include your order number and photos (if applicable), and we will resolve the issue as quickly as possible.
Contact
For any shipping-related queries:
info@pescado.co.za